Wordfence Security Integration (add-on) : ServicePress

NIST National Vulnerability Database entries

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ServiceNow Store Application (Free with ServicePress Core)

With the Wordfence Add-on, ServicePress takes it a step further—integrating Wordfence Security data directly into ServiceNow. This empowers organizations to monitor, triage, and respond to security vulnerabilities across thousands of WordPress sites, all within their existing ITSM workflows. No more siloed security tools. No more swivel-chairing between WordPress dashboards and ServiceNow incidents. This integration centralizes your WordPress security posture into your enterprise’s single source of truth while automatically creating Incidents based on installed software on each site.

Managing WordPress security across large multisite networks is time-consuming, risky, and often siloed. Every missed alert, delayed patch, or visibility gap exposes your organization to potential breaches and costly compliance violations. With ServicePress + Wordfence Add-on, you’re not just connecting tools—you’re creating a fully automated, enterprise-grade security workflow minimizing risk exposure by centralizing visibility and control. Lower operational costs by cutting manual processes and improve audit outcomes with seamless compliance reporting.

🔑 TLDR

Better security. Faster response. Lower costs. Scalable peace of mind.

🔒 Enhanced Security Posture

Consolidate WordPress security into your existing ServiceNow environment, giving IT and Security Ops real-time visibility into vulnerabilities and threats across your entire WordPress network.

⚡ Faster Incident Response

Automate detection-to-resolution workflows. ServiceNow incidents are created instantly when Wordfence detects a critical threat, shaving hours (sometimes days) off response times.

🧩 Operational Efficiency

Eliminate swivel-chairing between WordPress dashboards and ServiceNow. One pane of glass for ITSM and security operations means your teams stay focused, efficient, and aligned.

📊 Audit-Ready Compliance

Maintain clean, exportable records of vulnerabilities, patches, and remediation actions to satisfy GDPR, CCPA, HIPAA, and internal audit requirements—without extra manual effort.

🛠 Customizable & Scalable

Whether you manage 10 or 10,000 WordPress sites, ServicePress scales with you. Tailor workflows, access controls, and reporting to fit your org’s exact needs.

💰 Cost Savings Through Automation

Reduce the manual labor of monitoring, triaging, and documenting WordPress security issues. Free up IT and Security Ops resources for higher-value projects.

Business Challenge Addressed

WordPress is the most popular CMS in the world—and that makes it a prime target for cyberattacks. Vulnerabilities in plugins, themes, or even the WordPress core itself can expose sites to threats like malware injections, brute-force attacks, unauthorized access, and data exfiltration.

For organizations managing large WordPress Multisite Networks, the challenge multiplies:

One vulnerable plugin can expose thousands of sites.
A single outdated plugin across hundreds (or thousands) of subsites becomes a systemic risk. It’s not about “if” but “when” a vulnerability is exploited.
Security patching is inconsistent and decentralized.
Updates often rely on manual checks or site owners’ initiative, creating dangerous lag times between vulnerability discovery and remediation.
Threat visibility is siloed.
Wordfence might detect a critical issue at the site level, but this alert rarely reaches centralized IT or Security Operations in time to act.
Lack of unified reporting and response coordination.
Security incidents aren’t tracked holistically, making it difficult for leadership to assess risk exposure, prioritize responses, or meet compliance mandates.

The result?

Prolonged exposure windows where vulnerabilities remain unpatched.
Missed critical alerts that could prevent breaches.
Resource drain from manually monitoring and triaging security events.
Increased likelihood of data breaches, service disruptions, and hefty compliance penalties.

How ServicePress with Wordfence Add-on Solves This

ServicePress + Wordfence closes these security gaps by integrating WordPress vulnerability and threat data directly into ServiceNow, your enterprise ITSM platform. Here’s how it turns the tide:

🔗 From Isolated Alerts to Enterprise Incident Management

When Wordfence detects a security issue—be it a plugin vulnerability, malware infection, or firewall block—ServicePress instantly synchronizes this data into ServiceNow, triggering standardized incident workflows.

🛡 End-to-End Visibility Across All Sites

Gain a centralized view of all vulnerabilities across your WordPress Multisite network, enabling IT and Security teams to assess risk holistically, prioritize responses, and track remediation progress.

⚙️ Automated Remediation Workflows

Streamline how vulnerabilities are triaged, assigned, and resolved. Leverage ServiceNow’s automation to enforce consistent patching and response protocols, reducing reliance on manual intervention.

📝 Audit-Ready Compliance Logs

Track every vulnerability detection, escalation, and resolution step. This creates a clear, exportable trail for internal audits and regulatory compliance (GDPR, CCPA, HIPAA, etc.).

🧩 Integrating Security Into IT Operations

By embedding WordPress security into your existing ServiceNow ecosystem, you eliminate silos and ensure that website security becomes an integral part of your broader IT governance strategy.